Boost business performance with training courses in core areas such as business administration, customer service, IT and leadership & management. Read more...

Keeping Your Customers Happy

Keeping Your Customers Happy
£15.00 per seat

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This course covers identifying your customers needs and expectations and delivering good customer service.


  • Understand how to assess, manage and monitor risk in the workplace
  • Understand the purpose of keeping waste to a minimum
  • Understand procedures for disposal of hazardous materials
  • Understand ways of supporting sustainability in an organisation
  • Understand how to maintain security and confidentiality at work