Since 1999, Maguire has developed learning interventions based on ‘The Pathway to Excellence’ philosophy and this approach demands that training should not be merely about course delivery, but measureable outcomes. Read more...
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Building Rapport Quickly
Aim: Establish how to initiate a conversation by building and maintaining rapport with another person or persons.
By the end of this module the delegate can:
- Understand and utilise verbal and non-verbal mirroring
- Explain how to praise others in a sincere way
- Recall the 5 different value types
- Interpret another person’s communication preferences to build rapport quickly