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The Psychology of Negotiation

The Psychology of Negotiation
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£36.00 per seat

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Course Overview

Aim: The delegate will understand more about the mind games that people play in the negotiation process and how to employ strategies to overcome them.

Learning outcomes:

By the end of this module the delegate can:

  • Display how to react and adapt to Parent, Adult, Child responses
  • Explain how to resist manipulation
  • Describe the 4 negotiation styles
  • Name the appropriate responses to negotiation gambits