Coaching on Performance

Overview

It is critical that workplace leaders understand that performance management is about encouraging good performance as well as managing poor performance. It is a moral and legal obligation for leaders to be proactive in providing regular feedback and resolving shortfalls in performance. Therefore, understanding their role as a coach on performance is critical.

This program is based on iHR Australia’s many years of experience in developing leadership skills for international workplaces and was created by a combination of workplace relations and workplace culture specialists.

Contents

• Module 1 covers leader behaviours that foster good performance;
• Module 2 focuses on how to prepare for a coaching meeting when an employee is not meeting performance standards;
• Module 3 provides an example of conducting a face-to-face coaching session with an employee who is not meeting performance standards; and
• Additional Resources: Information Library, Video Clips, Assessment and Activities.

Learning Outcomes

• Understand that leaders need to lead on a positive performance driven culture in their team;
• Understand their role in building and reinforcing performance standards;
• Be able to prepare effectively for a coaching conversation aimed at improving performance;
• Understand the importance of tone and use of language when coaching on performance; and
• Be able to conduct a one-on-one coaching on performance discussion.

Designed for:

Managers, Supervisors and Team Leaders

Program Length:

45 minutes (approximately)

Other Recommended eLearning Courses:

• Addressing Inappropriate Behaviour