Engaging video and e-learning content for social housing and care. e-learning WMB place video presenters into interactive virtual e-learning worlds to produce e-learning that initially looks like a corporate video, but has all the interactivity (and more) of traditional e-learning. Read more...


Complaints Handling

Complaints Handling
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£27.60 per seat

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Overview

This session will look at how we record complaints and compliments, what processes to follow, and how we (as a business) learn from them.