Engaging video and e-learning content for social housing and care. e-learning WMB place video presenters into interactive virtual e-learning worlds to produce e-learning that initially looks like a corporate video, but has all the interactivity (and more) of traditional e-learning. Read more...
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Customer Service General
This customer service e-learning course demonstrates how poor customer service can affect the brand and company image and how to manage and deal with customers.
- Brand and Image
- Internal and External Influences on an Organisation
- Service Offers and Dealing With Complaints
- Non-verbal Communication
- Managing Customer Expectations
- Monitoring Systems
Business and corporate