Engaging video and e-learning content for social housing and care. e-learning WMB place video presenters into interactive virtual e-learning worlds to produce e-learning that initially looks like a corporate video, but has all the interactivity (and more) of traditional e-learning. Read more...


Guest Complaints

Guest Complaints
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£27.60 per seat

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Overview

This e-learning covers handling guest or client complaints, how to escalate them and following up afterwards.

Learning Objectives/Outcomes

  • How to deal with guests whose names are complicated
  • Escalate a complaint
  • Follow up afterwards

Target Audience

Business and corporate