Engaging video and e-learning content for social housing and care. e-learning WMB place video presenters into interactive virtual e-learning worlds to produce e-learning that initially looks like a corporate video, but has all the interactivity (and more) of traditional e-learning. Read more...



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Telephone Courtesy

Telephone Courtesy
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£27.60 per seat

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Overview

The telephone courtesy training focuses on how to answer the phone efficiently, transfer calls, put calls on hold and take messages.

Learning Objectives/Outcomes

  • Telephone Courtesy
  • Transfer calls
  • Put calls on hold
  • Take messages

Target Audience

Business and corporate