Conflict Management

Conflict Management
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£30.00 per seat

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This course will explore the prevalence of conflict in the workplace and provide actionable ways of avoiding, preventing and de-escalating conflict.


In this course you will learn:

  • Appreciate the prevalence and damaging effects of conflict in the workplace
  • Recognise the signs of impending conflict
  • Apply de-escalation techniques if conflict arises and remain in control


For employers and employees