At eltalking we make difficult conversations easy. Drawing on our own experience as managers, we have developed a toolbox of digital learning resources: e-learning modules, videos and e-book checklists that show how to handle difficult conversations. Read more...


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Improving a Negative Attitude

Improving a Negative Attitude
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$38.00 per seat

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Course Overview

This employee drains the life out of the team by his constant whinging; it's time for a constructive discussion to get him to change

It's no good telling someone to be more positive as that will just create more problems. Coming from a more constructive angle makes all the difference.

Course Objectives

  • How to set a clear agenda
  • Pick incisive questions
  • Look for areas of agreement
  • Look for solutions

Duration

20 minutes including one video clip