At eltalking we make difficult conversations easy. Drawing on our own experience as managers, we have developed a toolbox of digital learning resources: e-learning modules, videos and e-book checklists that show how to handle difficult conversations. Read more...



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The Grievance Meeting

The Grievance Meeting
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£30.00 per seat

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Course Overview

Chairing a Grievance Meeting can be daunting so this elearning video course shows, with a video and interactive material, how to lead the meeting, techniques to use during, and highlights the legal compliance issues you should be aware of.

The short e-learning video and interactive content should give you the confidence to lead that important meeting to get the best result possible result.

Course Objectives

  • Identify the best approach to get a constructive outcome for all
  • Identify actions to be legally compliant
  • Question and listen effectively
  • Clarify the level of care needed to find the right solution

Duration

20 minutes including one video clip