Course Overview
This elearning video course will help you review your own interpersonal communication style and pick up assertive techniques to make your communication with others effective. The course includes a film clip to see and hear how not, and how, to sound and another video on how to receive feedback.
Course Objectives
- Review the different communication styles
- Identify the benefits of assertive communication
- Tips and techniques on how to handle some tricky situations
- How to receive criticism constructively
Duration
30 minutes including two videos