Outlook 2010 - Level 3 - Managing Email messages and Contact Groups

Outlook 2010 - Level 3 - Managing Email messages and Contact Groups
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£14.40 per seat

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About the course

This course gives you an introduction to Microsoft Outlook 2010 and takes you through tasks associated with managing email messages and contact groups. It's compatible with 2010 operating systems.

You’ll learn how to

  • create, edit and delete signatures and automatically attach a default signature to different types of your messages
  • create automated messages for those times when you can't view your inbox, such as when attending an all-day conference or meeting
  • save messages as different file types such as HTML, rich text and plain text
  • use mailbox cleanup tools to help manage the size of your mailbox
  • use the 'View Settings' function to apply different fonts to Outlook items, colour items, and use filters
  • identify Junk Mail and change the junk mail protection level
  • edit, delete and forward contacts and modify the information displayed on a business card
  • use group notes, send a meeting request to a group and delete a group


There are seven modules in this course:

  • Inserting Signatures
  • Automated Messages
  • Cleaning Up the Mailbox
  • Filters and Conditional Formatting
  • Dealing with Junk Mail
  • Modifying, Calling and Forwarding
  • Working with Contact Groups

Course features

  • Simulation training replicates the software you are learning providing a realistic learning experience.
  • Learn how to perform tasks at your own pace and interactively by following easy step-by-step actions.
  • Reinforce your knowledge at the end of each lesson by completing interactive and multiple choice quiz questions.
  • Assess your skills at any time by undertaking the Course Test.
  • Lessons can be completed within 30 minutes so training can be undertaken in “bite” size pieces.
  • Bookmarking allows you to learn in multiple training sessions.
  • Course navigation features allow you to jump directly to specific topics of interest quickly and easily.
  • Designed for people who require initial and refresher training activities.
  • Available on-line 24 hours a day.
  • Version for Mobile Devices.
  • Review course content with eBooks.